Career Center

JOB DESCRIPTION

Fullerton Surgical Center is a freestanding outpatient surgical facility dedicated to a broad range of surgical procedures. Our surgeons specialize in orthopaedic, hand, urology, general surgery, pain management, and endoscopy procedures and services. The Center Administrator is responsible for the day-to-day operations within the authority of the Medical Director and Board of Directors. This includes planning, organizing, and directing overall operations for the Center according to its policies, procedures, goals, and objectives. The Administrator ensures that the Center meets all relevant local, state, federal, and accrediting body rules, and regulations. This role is responsible for financial and cost-containment decisions within the Center. The Administrator serves as internal risk manager and is responsible for management of all aspects of the environment of care, personnel, materials management, equipment procurement, education of personnel, and administrative duties; coordinates and directs patient care in the Center according to adopted policies and procedures, state, and federal regulations, and accepted accreditation standards. In addition, this role promotes a favorable image of the Center to physicians, staff, patients, insurance companies, and the public, and may delegate duties as deemed necessary.

RESPONSIBILITY

• Responsible for the day-to-day operations within the authority of the Board of Directors. This includes planning, organizing, and directing overall operations for the Center according to its policies, procedures, goals, and objectives.
• Oversee daily operations of the center to ensure both patient safety and that the highest quality of care is provided.
• Act in accordance with the vision, mission, and business philosophy of the Center.
• Recommend, develop and update short and long-term strategic plans to support the Center’s philosophy and goals.
• Prospecting for new referral sources and patients; developing new business, targeting key prospects, and retaining business.
• Plan and implement marketing strategy to successfully service, develop, and maintain relationships with physicians, hospitals, clinics, and other healthcare organizations in the area.
• Oversee clinical and administrative operations, with a focus on quality improvement and business development.
• Provide direction on staffing decisions and operations to drive efficiencies, while ensuring quality and patient safety.
• Ensure compliance with regulatory agencies and accrediting body; ensure compliance with the Center’s policies and procedures.
• Serve as primary liaison between the Governing Board, the medical staff, facility staff, and health system partner.
• Oversee financial performance of the facility; develop operations budget and capital budget; make operational decisions that support the Center’s financial goals and objectives.
• Work in conjunction with the QAPI Committee and the Governing Board in the evaluation and development of existing and new surgical service lines, and the recruitment of new physicians.
• Oversee human resource matters and personnel management in all departments, including performance reviews and disciplinary actions; ensure high employee morale and a professional, positive, and healthful atmosphere.
• Overall patient engagement and experience, including the Center’s Patient Satisfaction performance.
• Work closely with the Medical Director and the Board of Directors to ensure appropriate management of the Center and our Partnership.
• Oversee credentialing per Medical Staff Bylaws; collaborate with the Medical Director and QAPI Committee as appropriate.
• Serve as a member of the QAPI Committee; collaborate with the Clinical Director to successfully implement Quality Assurance Performance Improvement program, Infection Control Program, Pharmacy Program, Radiology Program, and other components of clinical services as appropriate.
• Maintain memberships in professional associations relevant to ambulatory surgery and healthcare administration.
• Foster a network of peers and industry experts to remain current with industry trends and changes in the healthcare environment, such as finances/reimbursement, legislative issues, best practices, etc., and act accordingly in the best interest of the Center.
• Adhere to the Center's professional conduct policies.
• Maintain patient, physician, and employee privacy and confidentiality.
• Perform related work as required.

KNOWLEDGE AND SKILLS

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

• Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail-oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment. Based on business needs, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.
• Comprehensive knowledge of surgery center business operations
• Working knowledge of standard accounting principles, financial statement review, and budget development
• Knowledge of computer hardware and software, including experience working with Excel, Word, and PowerPoint
• Strong organizational and interpersonal skills
• Demonstrated ability for self-direction and initiative
• Excellent leadership qualities
• Excellent communication skills

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily with a comprehensive knowledge of surgery center business operations.
• Working knowledge of standard accounting principles, financial statement review, and budget development
• Knowledge of computer hardware and software, including experience working with Excel, Word, and PowerPoint
• Strong organizational and interpersonal skills
• Demonstrated ability for self-direction and initiative

EDUCATION AND EXPERIENCE REQUIREMENTS

• Multi-specialty surgery management experience
• Highly preferred Bachelor's Degree in Business or Healthcare Administration, three or more years of Ambulatory Surgery Center experience; or a Registered Nurse with a BSN Degree, and a strong business background

BENEFITS

• Competitive Pay, Medical, Dental, Vision Plans, and PTO.

HOURS

• Monday – Friday (Hours Vary).

If interested, please email your resume to fschiring2024@gmail.com.

GENERAL SUMMARY OF DUTIES:

The Clinical Administrator is responsible for the administration and supervision of all surgical center personnel and is accountable to the Director of Operations for coordination of all medical care given and all related supporting services of the ambulatory surgical center and its personnel. This includes but is not limited to overseeing Quality, Safety, Risk Management, and all related supporting services of the ambulatory surgical center and its personnel.

REPORTING:

VP of Operations

ESSENTIAL FUNCTIONS

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Major Functions and Responsibilities:

The main function of the Clinical Administrator is that of leadership and promotion of cooperative staff effort.

The Clinical Administrator is responsible for the allocation and completion of assigned functions in daily operations. She/He interprets departmental philosophy, objectives, policy and procedure.

Areas of accountability of the Clinical Administrator are outlined as follows:

• Assistance to surgeons through provisions of adequately prepared service team members.
• Delegation of responsibilities and duties to professional, technical, and ancillary personnel.
• Responsibility for performance evaluation of all department personnel.
• Coordination of administrative duties to ensure proper functioning of the staff.
• Coordination of the provision and control of materials, supplies, and equipment with the Director of Supply.
• Coordination of activity within the O.R. suite.
• Risk Manager Designee.
• Other responsibilities or activities as determined by the VP of Operations.

Fiscal Management

• Monitors budget compliance in daily assessment of services activity.
• Provides input into preparation of services budget.

Standards of Nursing Practice

• Monitors compliance of staff members in the daily practice of nursing care.
• Communicates compliance of nursing standards to VP of Operations
• Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. He/She shall be able to interpret data about the patient’s status to identify each patient’s age-specific needs and provide the care needed by the patients group.
• Cultural practices will be addressed and supported as long as such practices do not harm others or interfere with planned course of medical therapy.

Policies and Procedures

• Monitors staff compliance with policy and procedures.
• Interprets policy and procedures to staff members.
• Enforces compliance with policy and procedures.
• Communicates non-compliance to the VP of Operations.
• Provides counseling and disciplinary measures to Ambulatory Care Services personnel for non-compliance with policy and procedures.

Staffing and Utilization of Services Personnel

• Assigns services personnel based on levels of competency and the needs of the patient.
• Assures equitable staff assignments.
• Participates in selection of services personnel after consulting with VP of Operations as needed.
• Completes and posts services personnel schedule.

Staff Development

• Actively participates in weekly nursing/clinical staff meetings.
• Evaluates orientation program of all new nursing/clinical services personnel.
• Communicates educational needs of nursing/clinical personnel to VP of Operations
• Monitors staff compliance with annual re-certification

Services Environment

• Monitors service environment daily and assures surveillance of safety issues and infection control program.
• Reviews monthly report of radiation detection badges and takes appropriate action necessary.
• Assures staff participation and knowledge of fire and disaster safety.
• Reviews electrical safety and ensures all equipment is inspected every six months.
• Reviews temperature and humidity controls and takes corrective action as necessary.
• Reports environmental problems to the VP of Operations.
• Will be overseeing two SSC Beverly Hills locations on Wilshire Blvd.

Performance Improvement Program

• Reviews results of monthly Improvement activity and reports to staff at regular meetings.
• Communicates with and provides input to the VP of Operations regarding corrective action for performance improvement deficiencies.

Education and/or Experience:

• Education: Bachelor’s degree (B.A.) or equivalent; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Current California Registered Nurse License

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commission proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demand:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, reach and stretch with hands and arms. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is frequently required to stand; sit, climb or balance stoop, kneel, crouch, or crawl and smell.

The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust the focus. Occasionally excessive strength to restrain confused or combative patients during and after anesthesia induction.

Work Environment:

The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and with explosives and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate.

ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Occasional evening or weekend work.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

If interested, please send your resume to corporaterecruiting@surgerypartners.com.