Details
09/10/2010
Clinical Director - Surgery Center
Talbert Medical Group
Location: Huntington Beach
A TRADITION OF CARING . . .
Talbert Medical Group is proud to have delivered over 30 years of service with a strong reputation in the communities we serve. Talbert provides a network of modern, full service healthcare facilities with convenient locations throughout Orange and LA counties.
We have an immediate opportunity for a talented and goal oriented Clinical Director to join Talbert Surgical Associates, our ambulatory surgery center located in Huntington Beach.
This key RN management role will be responsible for the daily administration and operations of the center; oversee the budgeting, regulatory compliance, surgical services and maintenance of center. Lead and supervise clinical and front office staff members while continuing to develop and enhance company goals and objectives for the center.
Key Essentials:
- Ensure TSA maintains an effective open access program for preceding 12 month period.
- Responsible for consistently meeting center revenue, cost and profit goals. Meet center budget for medical supplies, clinical support staff salaries, and facility costs. Prepare and submit center's capital and operating budgets in timely manner.
- Achieve and maintain an overall patient satisfaction ratings measured by TSA Patient Survey Report results.
- Resolve patient, physician and staff grievances.
- Continue to implement and comply with company wide customer service program initiatives. Oversee customer service levels and maintain telephone abandonment rates.
- Implement and monitor operational / center policies and processes.
- Ensure our physicians have appropriate resources to practice; collaborate and work effectively with Specialty Chair and specialty department heads. Provide physician teams with timely clinical and business information to ensure our physicians are updated with clinic activities.
- Hands on involvement with recruiting, hiring and mentoring new staff members. Conduct coaching, counseling and termination when required. Complete performance reviews and submit documents according to established timelines. Ensure staffing levels are appropriate for optimal center operations.
- Responsible for safe working conditions; proactive in addressing safety concerns and conducting effective investigations following injuries.
- Updated communication and detailed meeting minutes provided to Vice President of Operations.
- Develop and implement a marketing plan for the center in conjunction with corporate Marketing / Business Development. Participate in company and region wide committees and improvement processes such as Ops projects and focus groups.
Requirements:
RN degree, 3 - 5 years related experience including OR and recovery room nursing background. Solid regulatory knowledge, budgeting experience, strong organizational and communication skills to provide leadership and work effectively with nursing team, front office staff, physicians and patients. Ability to quickly identify challenges and provide resolution; must be flexible and adaptable to a fast pace and changing environment.
Company offers competitive salary with excellent benefit package including medical, dental and vision insurances, company paid life and long term insurances, 401K plan, healthcare spending accounts, generous PTO plan, holiday pay, credit union membership and direct deposit.
For immediate consideration, apply today!
